This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
General
- Contribute to lead the team to implement efficiency and simplification
- Manage team and coach team to complete BAU in an accuracy with timely manner
- Manage team's training to complete in a timely manger
- Escalate any issue to line manager in time
- Coach and provide guidance to team members
- Support department lead to achieve budget
- To complete trust license register and trust training to meet local regulation requirements
- To keep in contact with counterparties if necessary while performing daily work
- Provide clear and effective supportive supervision and coaching, convey and practice values culture of the Bank
- Take ownership and ensure lessons are learned within the function, review and improve process/control efficiency, automation and project implementation
- People management to reduce attrition rate, enhance staff business/technical knowledge and develop talents and successors
- Account Administration
- To complete below responsibilities and ensure objectives of each team members delivered in an accurate and timely manger:
- Perform daily client cash & position reconciliation
- Process monthly billing
- Verify daily custody fee collection
- Vetify daily PSGL and resolve breaks
- Generate regulatory reports
- Tax reclaim
- Vault control
- SLA review and implementation
- Support audit confirmation from tax guarantor
- Manage both internal and external counterpart queries to be replied within agreed timeline
Responsibilities
Strategy
- To simplify daily manual process.
Business
- Support daily business to provide client solutions.
Processes
- Ensure BAU is accurate and timely completed. Focus on simplification and efficiency to reduce manual work.
People & Talent
- Co-work with team members and share knowledge with each other.
Risk Management
- Ensure follow DOI to prevent risks and escalate any potential issues to discuss with manager.
Governance
- Escalate any issues to manager and department head.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank's Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Qualification
- Trust license register and training are required to meet local regulation requirements.
Role Specific Technical Competencies
- Microsoft office: Outlook, Excel, Word and Access
- Operations - Back Office
- Data Gathering and Reporting
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
