Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you.
Job Description
- Develop and execute new product / pricing initiative to deliver deposits growth aspiration
- Coordinate and work closely with internal stakeholders to streamline the end-to-end process
- Provide the frontline a clear, relevant and timely product / program launch, and necessary training
- Constantly review, propose actions, and coordinate with key stakeholders to improve product related process for better customer experience delivery
- Responsible for business performance tracking, regulatory reporting, portfolio management, and customer feedback handling
- Work with Marketing, Legal & Compliance for communications development and ensure that particular risks inherent in certain products are fully and clearly explained and all closures comply with regulatory requirement and Group policy
Requirement
- Knowledge of the financial services industry
- Customer service orientation
- Time management and prioritization
- Ability to read, interpret, and write routine reports, correspondence, and procedure manuals
- Ability to speak effectively before groups of customers, employees, and senior management
- Ability to perform root cause analysis
- Knowledge of Project Management methodologies
- Knowledge of financial institution risk assessment, risk mitigation, and internal control practices
- Ability to multi-task, set priorities, and execute action plans in order to meet organization goals and deadlines
Primary Location
Taiwan
Job
Product Management
Schedule
Regular
Job Type
Full-time
Job Posting
Nov 12, 2024, 2:46:49 AM
