Business Data Analyst

We are now looking for a skilled and experienced Business Data Analyst to join our Telemarketing Strategic Sales Support Depatment. In this role, you will leverage data-driven insights, enhance business processes, and support strategic decision-making.

Responsibilities:

Data Planning and Report Optimization: Develop and update telemarketing data in SAS EG based on business needs; create and optimize reports related to business systems, incentive programs, and KPI tracking to improve efficiency.

Performance Tracking and Dashboard Enhancement: Monitor the performance of telemarketing lists, products, quality, and training projects; implement and improve dashboards to help the sales team quickly identify issues.

Telemarketing Portal Management: Manage and maintain the telemarketing portal, set access permissions based on organizational hierarchy, and design independent query systems in line with the IS Model data segmentation.

Administrative Support: Perform other administrative tasks related to business support.

Qualifications:

1. Education: Bachelor's degree or above, preferably in Statistics or a related field.

2. Experience: Over 6 years in the financial insurance industry; experience with telemarketing operations is a plus.

3. Technical Skills: Proficiency in Office software, advanced skills in Excel, and experience with Access is advantageous.

4. Data Processing Skills: Strong development capabilities in SAS EG and Tableau are required.

5. Work Ethic: Able to work independently with a proactive and flexible attitude.

Why Join Us

In this role, you will work with a professional team to drive innovation and efficiency within our business processes, utilizing your expertise to support business growth. If you are passionate about data analysis and system optimization and are eager to make an impact in the insurance industry, we warmly invite you to join us!