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Hang Seng Bank

Cards and Loans Manager

Hang Seng Bank
Early Applicant
  • 19 days ago
  • Be among the first 50 applicants
Exp: 5-7 Years
China

Banking/Accounting/Financial Services

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Job Description



Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers different services and financial needs.

We are currently seeking high caliber professionals to join our department CCC Cards and Loans Manager.

Principal responsibilities
  • Lead the team to identify and achieve the business targets, accelerate market penetration and deliver excellent services to customers
  • Perform product and customer analytics, formulate and implement the business strategic plans on various products or campaigns
  • Work collaboratively with sales frontline, support function units and key business stakeholders to uplift end-to-end service and sales qualities
  • Monitor and review the business performance and operational effectiveness of various marketing channels and implement appropriate enhancement measures as appropriate
  • Keep abreast of the changes in the latest regulatory requirements, internal guidelines and policies

Requirements:

University degree in a related discipline or other relevant qualifications Minimum 5 years relevant experience, preferably with knowledge of banking products and call centre business Strong business acumen with strategic and analytical mind Strong attentiveness to details, with ability to work independently and under pressure Strong analytical and problem solving mindset with logical and organized thinking Good command of Chinese and English

More Info

Industry:Banking/Accounting/Financial Services

Function:Banking

Job Type:Permanent Job

Skills Required

Sales
Problem Solving
Marketing
Business
analytical
Call Centre

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Date Posted: 25/10/2024

Job ID: 97974803

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About Company

Hang Seng Bank
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Hang Seng Bank Limited (Chinese: &#24658&#x3B;&#29983&#x3B;&#37504&#x3B;&#34892&#x3B;&#26377&#x3B;&#38480&#x3B;&#20844&#x3B;&#21496&#x3B;) is a Hong Kong-based banking and financial services company with headquarters in Central, Hong Kong. It is one of Hong Kong's leading public companies in terms of market capitalisation and is part of the HSBC Group, which holds a majority equity interest in the bank.
Hang Seng Bank is a commercial bank whose major business activities include retail banking, wealth management, commercial banking, treasury services, and private banking.[2] Hang Seng Bank operates a network of around 260 service outlets in Hong Kong. It also has a wholly owned subsidiary in mainland China, Hang Seng Bank (China) Limited which has a network of 46 branches and sub branches.

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Last Updated: 13-11-2024 06:33:18 PM
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