Job Summary
Reporting to the Executive Director of Human Resources for Operations, the Director of Employee Relations provides strategic oversight and guidance on all employee relations issues. This role supports administrators and employees in achieving organizational objectives by fostering a positive and compliant work environment.
Primary Duties And Responsibilities
Essential Performance Requirements*
- Oversees all employee relations activities for TCCD including, but not limited to, conflict resolution, issuance of disciplinary actions, terminations, grievances, appeals, and investigations
- Serves as the ADA Coordinator to ensure College compliance for employment accommodations where necessary
- Collaborates with other human resources leaders to resolve cross-functional employee relations issues
- Collaborates with human resoures leadership to develop policies, procedures, and business practices designed to minimize workplace conflict
- Prepares quality assurance and performance reports related to employee relations, leave programs, and performance evaluation data analytics
- Maintains a database of employee relations issues and investigations for trend analysis and proactive response solutions, including the status of all EEOC complaints, lawsuits, and other employee related legal matters
- Participates in and provides procedural information during unemployment claims and workers compensation hearings
- Responds to inquiries regarding policies, procedures, programs, and compliance issues accurately and in a timely manner
- Responsible for the college's random drug screening program
- Identifies the need for changes in policies, procedures, and processes taking initiative to implement within assigned area of responsibility and inform for others
- Builds trust and rapport with all levels of faculty and staff to become a trusted HR asset throughout the District
General Supervision and Management
- Provides human resources consulting services for leaders and employees utilizing sound knowledge base of human resources theory, research and practice
- Interprets TCCD policy and procedures for employees and leaders across the college
- Advises leaders on consequences for employment and/or disciplinary actions utilizing knowledge of the local, state and federal laws, regulations, and internal policies and procedures to guide HR service delivery
- Encourages collaborative and facilitative methods of employee supervision and conflict resolution
- Responsible for personnel management, evaluation, and development of assigned administrative and professional-level direct reports, and provides timely and accurate feedback to assigned direct reports
- Supervises the college's leave management program (various types of leave administration) and performance evaluation program for staff
Service Excellence
- Cultivates strong rapport with customers, internal and external stakeholders
- Visibility requires maintaining a professional appearance and providing a positive image to internal and external customers/stakeholders Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
- Supports the mission, values, goals, and principles of the College
Supervision
Works under the general supervision of the Executive Director of Human Resources Operations
- Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
- Bachelor's degree in Human Resources, Management, or a related administrative field
- Ten (10) years of experience related to the essential performance requirments
- Five (5) years of experience directly managing leave programs (ADA, FML, Worker's Compensation, etc.) and organization-wide performance evaluation systems and programs
- Five (5) years of experience supervising employee relations teams (e.g., managing and evaluating performance of others)
Preferred Qualifications
- Master's degree in Human Resources or related field
- At least five (f) years working experience leading employee relations teams in Texas institutions of higher education
Knowledge, Skills and Abilities
- Thorough knowledge of and ability to apply current federal, state and local laws relating to Title IX, the Clery Act, Title VI, Title VII, VAWA, ADA, and ADAAA and employment matters, including regulations or guidance issued by the Department of Labor, the U.S. Equal Employment Opportunity Commission or other similar agencies
- Skilled in Microsoft Word, Excel, Outlook, and PowerPoint at the intermediate level
- Skilled in policy and procedure interpretation, development, implementation, and training
- Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
- Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
- Ability to travel to campus worksites and work independently, after hours and on weekends when needed for problem resolution, meetings trainings, etc.
- Ability to communicate effectively in both written and oral format
- Ability to establish collaborative relationships across the college
- Ability to remain tactful, calm, and persuasive in controversial or confrontational situations
- Ability to handle highly confidential and sensitive information
- Ability to organize, analyze and prioritize work, and data of self and direct reports
- Ability to exercise effective judgement, sensitivity, creativity to changing needs and situations
- Ability to effectively present complex information to diverse groups and individuals
Physical Demands and Work Environment
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary Posted 07/05/2024
