How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
- Group Insurance Plan
- Annual Leave
- Labor Insurance
- National Health Insurance
- Employee Welfare Committee
- Employee Assistance Programme (EAP)
About the role:
Ensure providing a smooth and professional operation for the front desk service and reception area. Provide exceptional customer service to Customers, Visitors and Guests.
What this job involves:
- Perform reception duties in an efficient, professional, and courteous manner at all times; ensure the reception area is maintained in a neat, tidy, well-organized, and safe condition.
- Serve visitors by greeting, welcoming, and directing them appropriately.
- Ensure visitors sign in line with client requirements; notify company personnel of visitor arrivals.
- Abide by all procedures, rules, and regulations.
- Maintain the security and telecommunications system.
- Maintain security by following procedures, monitoring the logbook, and issuing visitor badges.
- Manage the Security Access pass database, including adding and removing users, issuing temporary security and building access passes, auditing restricted area authority bi-annually, and auditing the Temporary Security access pass register as required.
- Handle pressure and unwelcome visitors.
- Ensure 100% compliance with Safety Health & Environment Management Requirements.
- Efficiently fulfill routine and assigned administrative work, ensuring timely and accurate completion as assigned by FM or the site lead.
- Manage document management, supporting audit-required documents and filing documents skillfully, whether soft copies or original documents.
- Manage meeting rooms and make records of their utilization.
- Plan and coordinate events, including producing useful content and preparing for monthly newsletters as an event planner
- Assist the Site Lead with implementing local and regional initiatives, ensuring a coordinated approach for the team.
- Manage parking space for eligible employees and maintain a positive relationship with BMO.
- Rotate and support other offices within Taiwan's portfolio as needed.
Interested An ideal candidate would need to have the following qualifications
Candidate must have at least 1 year of experience as a receptionist.
Good communication skills.
Customer Focus and Excellent Service
Overachieving Attitude which including but not limited to
- Work Ethic
- Friendly
- Professional
- Adaptable
- Patience
- Problem Solving Skills
- Accuracy-oriented and Detail-oriented
- Integrity
- Punctual
- Responsible
- Well-organized
- Team player
- Focus on Quality and Efficiency
Microsoft Office Skills - Word, Excel, PowerPoint, and Outlook.
If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
About JLL
We're JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.
