Job Summary
Reporting to the Director of Facilities Operations, the Facilities Operations System Administrator is responsible for maintaining, troubleshooting, data collecting, reporting, and resolving issues with Real Estate and Facilities (RE&F) operational systems such as HVAC, lighting, and access control.
Primary Duties And Responsibilities
Essential Performance Requirements*
- Serves as facility operations systems administrator for all related licensing, support, upgrades, and maintenance of information systems including upgrades, troubleshooting and recovery
- Works closely with vendors, team members, and other stakeholders to coordinate and lead facility operations information systems, projects, and adoption of new systems
- Provides a cohesive view of the department's technology resource utilization and provides a plan for technology security, optimization, growth, and adoption
- Partners with the Tarrant County College (TCC) technology department to develop, coordinate, and maintain all aspects of software and hardware acquisition and interface, design and development, upgrades, and system maintenance
- Researches data in response to internal and external information requests; responds to information requests in accordance with applicable laws, rules, and regulations; maintains a record of the information disseminated for tracking purposes
- Trains the facility operations team and other end users, on information systems, technology security, and emerging technologies
- Maintains and supports RE&F's various building automation systems such as Reliable Controls, nLight, FileMaker Pro, DMP Panic Button Alarm, Guard Card, Keywatchman, and Lockcodes
- Maintains information systems documentation and oversees the management of all facility operations information system related records
- Evaluates new technologies, recommends purchases, and prepares bid requests for proposed projects
Service Excellence
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
- Supports the values of the College: diversity, teaching excellence, student success, innovation, and creativity and service to the College
- Supports the values of the College: diversity, teaching excellence, student success, innovation, creativity, and service to the CollegeSupports the mission, values, goals, and principles of the College
Supervision
This position works under the general supervision of the Director Facilities Operations
- Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
- Associate's degree and three (3) years working experience related to the Essential Performance Requirements; or equivalent combination of education and working experience
- Valid Driver's License with acceptable driving record
Preferred Qualifications
- Bachelor's degree
- Experience working in facility operational systems including Reliable Controls, nLight, FileMaker Pro, DMP Panic Button Alarm, Guard Card, Keywatchman, and Lockcodes
Knowledge, Skills and Abilities
- Knowledge of RE&F operational systems including, HVAC, lighting, access control, and other operational systems such as Reliable Controls, nLight, FileMaker Pro, DMP Panic Button Alarm, Guard Card, Keywatchman, and Lockcodes
- Skilled using and computerized applications and enterprise systems, such as RE&F HVAC, lighting, and access control
- Skilled in system administration duties
- Skilled in excellent customer service and interpersonal skills with diverse populations
- Ability to work effectively in a collaborative environment and a setting that is diverse and urban
- Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
Physical Demands and Work Environment
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary Posted 02/02/2024
