In Your Career, Let's Prove What's Possible.
At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they're inspired to unleash the power of innovation for a better world together, anything is possible.
Field Process Engineer 3
Date: Sep 19, 2024
Location:
Hsinchu, TW-Hsinchu, TW
Req ID: 184754
Worker Category: On-site
The Group You'll Be A Part Of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The Impact You'll Make
At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You're responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.
In this role, you will directly contribute to ___.
What You'll Do
- Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
- Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or recommended field hardware modifications.
- Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.
- Develop new processes for small variants to existing customer applications.
- Performs application related Project Management, including planning, defining problems and objectives, developing an approach, and providing recommendations.
- Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
- Represent Lam to our valued customers and deliver exceptional customer satisfaction.
- Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
- Provide technical instruction and mentoring for more junior engineers.
Who We're Looking For
Minimum Qualifications
- PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
- Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
- Excellent communication, written and verbal, and customer relationship skills.
- Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.
Preferred Qualifications
- In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
- Foundational analytical, problem solving, and decision-making skills.
Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex. On-site Flex you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Job Segment: Process Engineer, Electronics Engineer, Field Engineer, Project Manager, Network, Engineering, Technology
