Job Title
HR Manager - Generalist
Job Description Summary
The HR Generalist role is responsible for partnering with both the in-country, GOS HRBP and local GOS business to provide HR support. This role will be critical in delivery of HR processes and activities to ensure successful implementation and alignment with Cushman & Wakefield's people priorities.
Responsibilities
Job Description
Working in tandem with HR teams, you will:
- Provide full HR support and advisory services to the country GOS business as well as a range of operational HR services and solutions
- Assist in process improvement; continually seek to be innovative and identifying more effective ways to enhance the efficiency of the department
- Provide administrative support for Compensation & Benefits processes including bonus and salary reviews and administration of benefits programs (eg. Insurance program etc.)
- Support the delivery and ensure adherence to Company training, particularly related to performance management, bullying, sexual harassment and discrimination or specialist leadership training
- Coordinate training registrations, claims administration and maintenance of employee records
- Assist to execute company HR initiatives and programs and/or any other task assigned
- Coordinate with regional HR teams, other C&W offices on any ad hoc requests for information
Payroll
- Manage the entire payroll process via an outsourced vendor.
- Ensure timely and accurate monthly payroll processing by Payroll Vendor Verify and compute staff remuneration/claims for leavers and other off-cycle payments.
- Payroll reconciliation
- Ensure payroll records are correct in HRIS for payroll processing
- Manage the government related reimbursements such as childcare, maternity, reservist pay etc
- Complete all necessary reports pertaining to payroll / costing
Talent Acquisition
- Partner with in-country and GOS HRBPs to ensure seamless hiring and onboarding of new employees
- Working with the business leaders to understand their recruitment needs
- Managing the creation of requisition in Workday
- Participate in candidate sourcing, shortlisting, interviewing and selection process
- Conduct contract administration, on-boarding (pre-arrival preparation, immigration, first day meet-&-greet), orientation and confirmation process
- Coordinate the employment contract preparation and offer/negotiation process and address any queries
- Manage recruitment activities through WORKDAY system to ensure information is current and accurate.
- Maintain candidates within the talent pool through the appropriate use of Workday
- Conduct reference / background checks, if required or requested
- Create a database of diverse talent pool of qualified facility management, real estates and building technology related candidates across a range of skills and experience in line with the profiles required for the business.
Employee Relations, Investigations and Performance Management
- Partner and support in-country, GOS APAC HRBP, and the business in performance management of poor performing employees, including (where appropriate) the development of a Performance Improvement Plan
- Where an investigation is required, assist with investigations according to best practice principles
- Assist with restructures to ensure that they follow all legal requirements
HRIS Maintenance
- Maintain accurate employee information in the HRIS system
- Conduct system audits to ensure data accuracy in all HR systems
- Generate accurate and timely reports for management
- Troubleshoot and assist employees with queries related to HRIS
- Assist in testing of any new modules to be deployed in HR systems.
Off-boarding
- Undertake off-boarding activities in a timely manner and exit administration
Background And Experience
- At least 3 years relevant Human Resources Generalist role or similar in a large diverse organisation
- Employee Relations experience
- Experience in investigations and grievance management, and the disciplines that are essential to rigorous ER case management
- An ability to communicate effectively, build trust and successfully manage stakeholders
- Provide HR operational advice that drives business performance
- Demonstrated capability partnering and working with a variety of HR Centers of Excellence (COE)
- Hands on experience with HR Technology platforms preferably Workday
Qualifications & Technical Skills
- Preferably degree in Human Resources, Psychology or other relevant discipline.
- Excellent written/verbal communication and presentation skills
- Strong interpersonal skills and problem solving ability
- High level of attention to detail
- Working knowledge of employment law framework including awards
