行政樓層經理 InterContinental Club Lounge Manager

Club Lounge Manager Recruitment Information

As the Club Lounge Manager, you will ensure the smooth and efficient running of the Club InterContinental Lounge - catering to 37 Executive club rooms and Suites within the hotel.

As such, you will be directly responsible for the satisfaction of all guests visiting, ensuring standards are maintained as per the Club InterContinental Lounge standards. This diverse, challenging role will be based under the Front Office and set to provide an exclusive and personal experience to all our guests.

As Club Lounge Manager, you will also be responsible for managing and motivating the team. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery to all our guests.

Qualifications:

Degree from a reputable institution in Social Sciences/ Arts or its equivalent.

Previous Managerial Experience in F&B; or Front Office in a 5* Hotel or an International Airline is a must.

Experience working with budgets, forecasts, and presentations is a must.

Previous experience with dealing and resolving guest queries.

Excellent presentation, communication, and organizational skills and the ability to multi-task while working under pressure.

High level of Mandarin and English language skills both written and verbal.

Previous IHG experience preferred but not mandatory.

Contact now: [Confidential Information]

Apply now: https://lnkd.in/gEiZZVAd

InterContinental Hotels & Resorts