IT Site Reliability Engineer (SRE)

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers products. In 2023, the company served 528 customers with 11,895 products for high performance computing, smartphones, IoT, automotive, and consumer electronics, and is the world's largest provider of logic ICs with annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and its ESMC subsidiary plans to begin construction on a fab in Germany in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade.

We are looking for a highly motivated and critical-thinking site reliability engineer to join tsmc. The ideal candidate should have exposure to systems in both staging and production and all technical teams. This position requires software development, support, IT operations, and on-call duties experience.

Job Responsibilities:

Your responsibility includes:

1. Develop state-of-the-art applications

2. Continue to refactor existing applications

3. Transform repeatable tasks into automation tools

4. Contribute to writing tests to ensure software quality

5. Apply software design principles to ensure software quality

6. Ensure sustainability and performance of applications

7. Collaborate with peers in design and code reviews.

8. Willing to learn new IT technologies

The complete interview process includes:

1. Manager interview

2. Hackerrank test

3. On-site personality and English test (which could be replaced if you have a script of officially English test

4. HR interview

5. Second manager interview (Optional assessment)

6. Technical review (Optional assessment).

Job Qualifications:

1. Bachelor's degree or above in Computer Science, Information engineering, similar technical field of study, or equivalent practical experience.

2. At least three years of experience supporting scalable service environments.

3. Out of the box thinker - always seeking a better way to improve performance.

4. Good at algorithms and data structures.

5. Good at any listed programming languages or tools: Python, GO, JavaScript, Ansible, Terraform.

6. Good communication and interpersonal skills with proactive problem-solving capability.

7. Possess strong knowledge of major operating systems, such as Linux, and their administration.

8. Demonstrate best practices in software development to create tools for infrastructure/operation management and automation.

9. Possess knowledge of enterprise architecture integration, distributed system architecture, and cloud-native application architecture.

10. Experienced in event/incident troubleshooting, root cause analysis, and mitigating production outages, as well as post-mortem and failure story sharing.

11. Familiar with Kubernetes platform architecture and administration.

Preferred Qualifications:

1. Familiar with software engineering and DevOps practices as well as CI / CD pipeline.

2. Familiar with computing, storage, networking, protocols such as TCP/IP, and services like DNS, SLB.

3. Familiar with virtualization technology for server, storage, networking, and network function.

4. Familiar with monitoring and analysis tools, such as Nagios, ELK, Splunk, and Grafana.

5. AI related experience is a plus.

6. Familiar with source code version control tools like Git, Gitlab, Github, etc.

Personal Attributes:

Highly motivated, critical thinking, and team player.

Diversity, Equity and Inclusion (DE&I) reflects TSMC's core values and business philosophy and is essential for our future success. Our commitment to DE&I allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. To strive to create a workplace that is equitable and accessible to all employees, we also provide reasonable accommodations for qualified individuals with disabilities. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.