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Hang Seng Bank

Manager, Collections

Hang Seng Bank
Early Applicant
  • 20 days ago
  • Be among the first 50 applicants
Exp: 5-7 Years
China

Banking/Accounting/Financial Services

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Job Description



We are currently seeking a high caliber professional to join our department as Manager, Collections.

Principal responsibilities:
  • Lead, plan and co-ordinate a wide range of projects, offshoring migration, process review, system and manpower related issues to ensure smooth delivery of credit collection services
  • Provide prompt responses and recommendations on credit policies to adapt to the fast and changing market
  • Take legal proceedings against debtors by instructing external legal firms representing the bank to attend court hearing and liaising with Official Receiver's Office / Outside Trustee on bankruptcy related matters
  • Handle and manage debt collections agencies (Third Party engagement), formulate guidelines for DCAs and ensuring their adherence to Group, HASE and regulatory guidelines
  • Propose and implement quality enhancement and control strengthening initiatives in response to the review findings, customer feedback and business needs

Requirements:

University degree in a related discipline OR other relevant qualifications Minimum 5 years managerial experience in credit risk or complaint handling and project management, in relation to retail banking products Good understanding of portfolio management technique including analytics Strong interpersonal / leadership skills Proficiency in both English and Chinese, fluency in Putonghua an advantage Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

More Info

Industry:Banking/Accounting/Financial Services

Function:Retail Banking

Job Type:Permanent Job

Skills Required

Analytics
Leadership Skills

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Date Posted: 04/11/2024

Job ID: 99131215

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About Company

Hang Seng Bank
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Hang Seng Bank Limited (Chinese: &#24658&#x3B;&#29983&#x3B;&#37504&#x3B;&#34892&#x3B;&#26377&#x3B;&#38480&#x3B;&#20844&#x3B;&#21496&#x3B;) is a Hong Kong-based banking and financial services company with headquarters in Central, Hong Kong. It is one of Hong Kong's leading public companies in terms of market capitalisation and is part of the HSBC Group, which holds a majority equity interest in the bank.
Hang Seng Bank is a commercial bank whose major business activities include retail banking, wealth management, commercial banking, treasury services, and private banking.[2] Hang Seng Bank operates a network of around 260 service outlets in Hong Kong. It also has a wholly owned subsidiary in mainland China, Hang Seng Bank (China) Limited which has a network of 46 branches and sub branches.

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Last Updated: 24-11-2024 06:34:22 PM
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