Operation Support Assistant

Responsibilities:

1. Perform business activities (such as scheduling, reporting, contract setup and payment issues, etc.).
2. Follow up corrective/preventive measures, archive documents and records
3. Provide administrative support and report and record documents to auditors
4. Archive project proposals and contracts to ensure the completion of the entire project document
5. Handle customer complaints and communicate with internal departments
6. Collect revenue and analyze project costs and report in a timely manner
7. Maintain systems to ensure data is accurate and up-to-date
8. Perform daily activities to ensure performance management system alignment according to management system requirements (including quality, safety, ISO17020etc.).
9. Cooperate with superiors to complete other related work

1. Implement the operational activities (such as scheduling, reporting, contract set-up and payment etc.) for the BU activities.
2. Follow up corrective/preventive actions and archive documents and records
3. Provide ADM support to the operation staffs and make documentation for the issues reports & records
4. Keep filing of Proposals & Contracts and make sure of the completion of entire project file
5. Deal with customer complaint and communicate with internal department
6. Collect income & sub cost and report timely
7. Maintain system to make sure of data accuracy and keep them updated
8. Execute daily activities according to requirements of management systems (inc. Quality, HSE, ISO17020 etc.) ensure the performance aligned with management system.
9. Other tasks assigned by the company