PJP Team Lead

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Role Purpose:

• Through Servant Leadership, this is a leadership role passionately focused on enabling PPOC and Roche PPOC Model success.

• The success of this role is through the success of each PJP. Where each PJP is a highly proficient individual, being seen as a partner in their ecosystem, working as the connector between Roche and healthcare systems to achieve Triple Win.

• This role calls on individuals who have the courage to be at the forefront of a new healthcare model and humanity to know that this vision can only be achieved through continuous learning and collaboration internally and with external stakeholders.

PJP team lead accelerate ecosystem toward self-managed team

• Accelerate PJPs to achieve the desired outcomes of embedding into ecosystems, achieving a deep understanding of patient journey, and develop strategy & tactics to deliver Triple Wins (win for patients, healthcare system, and Roche).

• Catalyze the customer engagement model to demonstrate a critical, entrepreneurial, customer-focused mindset and a passion for creating lasting value with customers for patients. Always looking for and able to see the big picture.

• Catalyze network way of working to enable PJPs to work as partners with ecosystem/squad within the affiliate, as well as, global counterparts connections across networks to bring and share new knowledge and solutions.

Role Scope:

Accelerate PJPs to achieve the desired outcomes of embedding into ecosystems by

• works with PJPs to deepen knowledge of patient journey and triple win to enable team to make decision and priority purposefully.

• coaches PJPs as expert to discuss sciences of DA/Product to ensure Roche products benefit to right patients

• has contracted with PJPs for ecosystem and individual goals (alignment with Squad).

• architects framework for TWD and facilitates PJPs to discuss individual STO/signals/forecast, invite squad/enablers to comment and ensure having following up actions and see the improvement.

• supports PJPs learning journey to see the individual contribution/impact.

• continuous sensing and collect signals via check-ins, group meetings, TWDto bring insight into actionable development plan and in turn regular check ins with cluster lead to exchange ideas for team need and people development

• enable individuals to continue to self develop & empower/self accountable

• works with PPoC coaches to build feedback culture so PJPs are self-authoring in their own development and continuously develop what excellent looks like.

• works with the team collaboratively and shares expertise across the organization to remove silos and redundancy to ultimately support common pursuit of the North Star.

• Lead is responsible for people/business administration.

• Lead is responsible for people deployment to ensure talent fluidity and resource optimization.

• Lead acts as a guardian and drives the team's climate and culture of high standards of compliance, ethics and safety putting patients at the center of all actions be accountable for requirements as set out in Taiwan laws, IRPMA Code, Roche policies and SOPs, by partnering with Legal and Compliance, RSS and other functions.

Catalyze the customer engagement model to demonstrate by

• Lead enables PJPs to ensure quality of insights and thinking to ensure team works to validate across ecosystem same pain points and what is the root cause only then, team to share to Squad / customers to refine strategy.

• Lead enables PJPs to build partnership with external stakeholders to co-create solutions for patient needs

• Lead encourages team to be ambitious to experiment based on OBP concept, new way of working and Operating Principles to pursue ambition goals.

Catalyze network way of working to enable PJPs to work as partners within/above affiliateby

• Lead works and aligns with the ANL, squad lead, and chapter lead to ensure having the same goals, resource optimization and process simplification.

• Lead works with PPoC coaches to build psychological safety and feedback culture.

• Lead adopts global resources to enable better achievements/outcomes locally.

• Lead is resourceful while keeping up with network cross-affiliates.

Mindset - what is the expected mindset

• Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)

• Role Models Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche

• Self-managed and self-directed - altruistic in supporting the global network

• Display of integrity in everything (i.e. open, honest, ethical and genuine)

• Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.

VACC -

• Visionary: Defining and embedding the strategy around creating improved patient journeys

• Architect: Evolves the PJP roles and forms and empowers teams that make great decisions

• Coach: Helps PJP in the network build the skills and mindset they need to succeed coaching and being coached

• Catalyst: Removes obstacles, prioritizing to create clarity and focus collaborates externally to solve health ecosystem bottlenecks brings/ develops learning solutions in service of the PJP needs

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.