Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about locally and globally. We've only begun reimaging the future for our people, our customers, and the world.
Let's create tomorrow together.
Zebra's Program Managers are responsible for the successful launch of Zebra's products and solutions by indirectly leading cross-functional teams to achieve Zebra's goals. As a Program Manager, you will collect, interpret, and deliver feedback and status, hold the core team accountable for deliverables, and delegate assignments while staying on schedule and budget. This role will seat in the Network Execution team under the Product Operations department.
Responsibilities:
Manages the development and implementation of a company's products and services to success
Acts as project manager - monitoring the program from initiation through delivery including planning
and directing schedules and overseeing budget/spending. Gathers input from the project team and
acts independently to develop a Project Plan for projects of moderate to significant scope which may
include novel products or services. Uses established tools, approaches / methodologies and
templates to guide and document the plan and communicate it to the team. Gathers feedback from
the team to revise and complete the Project Plan as needed
May lead multiple limited to moderate scope projects simultaneously, or manage part of a larger
program directly or through oversight of less senior program managers
Nominates and solicits participation of team members from key stakeholder teams including Offer
/Product Management, Engineering, Service / support and other functional groups, set timelines and
budgets independently. Oversees the work of the project team (indirectly supervises) involving
members from a wide range of disciplines including engineering, marketing, and operations.
Organizes cross-functional activities, ensuring completion of the program i.e. product on schedule
and within budget constraints. Owns regular meeting coordination, facilitation and documentation of
progress.
Gathers status updates from the project team and interprets inputs from the team to assemble a
consolidated view of status. Provides regular status updates to senior management as directed.
Status reports are expected to be concise summaries, tailored to the audience. Owns ensuring
alignment from key leaders of milestone achievement before moving the program forward.
Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution.
Balances scope, schedule and budget considerations to adjust the project with minimal impact to the
business. Understands the business objectives of the program and assumes personal accountability
for success of the program against those objectives.
Provides assistance with coordination of deliverables and project assets to assist the project team.
Personally anticipates and addresses obstacles or issues that are moderate to significant in severity
and escalates complex issues to management for assistance. Independently engages additional
resources as needed to address obstacles or delays. Adjusts the plan per management guidelines
as delays or obstacles are experienced.
Demonstrates intermediate knowledge / application of basic Program Management techniques and approaches including familitarity with vocabularly. Demonstrates knowledge and use of PMI PMBOK
lanugage and concepts. Effectively uses project management tools in scheduling and staffing plans,
with an understanding of task durations and dependencies. Develops exhaustive risk management
plans.
Demonstrates intermediate understanding of development processes and product launch scope and
actvities
Very limited supervision by management is expected in this position for complex or novel problems.
May coach or act as escalation point for level 1 or level 2 Program Managers
Supports early stage go to market activities and transition to marketing
Qualifications:
- Minimum Education: Bachelor's degree
- Minimum Work Experience (years): 5-8 years
- Key Skills and Competencies: Intermediate to advanced communication and facilitation skills. Formal training preferred Intermediate to advanced presentation skills. Demonstrated comfort in presenting to mid to senior level cross functional audiences.
Demonstrated working knowledge of advanced concepts with program management approaches, tools and methodologies. PMP certification preferred
Intermediate to advanced skills in PC based documentation tools including MS Office and MS Project
Intermediate to advanced skills in delegation and follow up
Demonstrated working knowledge / experience of technical business unit assigned to (Hardware, Software, Services, etc)
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
