Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
The Sales Engineer / Manager serves customers by identifying their needs, engineering adaptations of products, equipment, and services.
Essential Duties and Responsibilities:
- Representing Marmon Foodservice Technologies, within the specified territory, develop and cultivate relationships with new and existing key account chains, distributors, and dealers of foodservice / restaurant related products in Taiwan.
- Maintaining existing sales, and identifying and developing incremental opportunities for new and existing Marmon Foodservice Technologies products.
- Collaborating, developing, and executing the Asia portion of the overall International Business Plan, which includes the Asia portion of the annual sales forecast.
- Continuously seeks new prospects through cold calling techniques and works to develop each prospect into new customers by identifying opportunities.
- Gains in-depth knowledge of potential customer plants and operations to provide knowledgeable solutions, products, and services.
- Evaluates and qualifies new project opportunities at customer sites.
- Provides regular reporting and updates on customer activities including potential project opportunities through developed custom spreadsheets.
- Works closely with customers to assist in developing project scope.
- Works closely with internal departments in sales activities through bidding, negotiation, and sales closing process for new projects.
- Provides customer follow-up to close quoted projects and to assess the customer's satisfaction of recently completed projects.
- Ensures all safety policies are always followed.
- Other duties as assigned.
Qualifications and Competencies (Education and Experience):
- Bachelor's Degree in Mechanical, Electrical, or associated engineering disciplines OR related experience or training, or equivalent combination of education and experience required.
- Fluent in traditional Chinese language with business level of English speaking & writing who have sales & service experience in Taiwan market.
- Experienced with managing distribution channels in F&B area.
- Ability to interact with customers at all levels of an organization.
- Strong customer service attitude.
- Highly motivated and driven to prospect and develop new accounts and opportunities.
- Ability to relate to customers and speak in standard industry terminology.
- Ability to read and understand engineering drawings and blueprints.
- Strong self-management skills with ability to handle multiple tasks and deadlines.
- Highly organized and disciplined in maintaining CRM or CHL developed customer spreadsheets.
- Ability to effectively present information and respond to customer questions and/or inquiries.
- Able to contribute individually and as part of a team.
All Employees:
- Follow established policies and procedures as outlined in Marmon Foodservice Technologies s Quality Manual and associated documents.
- Participate in quality assurance and business improvement activities, including training and improvement projects as defined by the organization.
Working Conditions: Work is performed largely in office environments with overnight travel that may be at customer premises, service provider locations, and/or between Marmon Foodservice Technologies locations. Hours of work will generally be during regular business hours with at least 40 hours a week but may vary according to special projects, deadlines, or other concerns. A variety of postures (bending, stooping, etc.) when handling product while training or investigating technical issues. Travel of up to 40-50% (domestic and international) may be required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acknowledgement: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability.
