Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe and is listed on the Tokyo Stock Exchange. Visit www.appier.com for more information.
About the role
As a smart and scrappy problem solver, the Sales Operations Manager will work in topics that range from high level Sales Strategy to the nuts and bolts of Sales Operations. He/She will help build and improve Sales data, processes, and operational efficiencies. The sales operations manager will also partner with business leaders and provide advice on how to improve our Go-To-Market model in each region.
Responsibilities
- Serve as key support for Business Unit Sales Leaders from forecasting and operational perspective
- Work closely with business leaders to review operational processes and identify inefficiencies and opportunities for automation
- Lead monthly Sales Training Bootcamps and ongoing sales team development
- Create and maintain detailed dashboards, project plans, deployments and training documents
- Build dashboards to improve sales efficiency on team management and supporting sales growth
- Develop reporting and dashboard functions as well as provide business intelligence analytics
- Drive cross-functional territory carving process globally to support strategic objectives
- Manage and run all stages of project implementations from business and technical requirements gathering to post deployment support
- Design, develop and configure customized solutions using the full Salesforce toolset including custom objects and fields, validation rules, workflows, approval processes, etc
About you
- At least 5+ years experience in a Sales Operations or Business Intelligence role and working with regional Sales team.
- Strong analytics and business acumen.
- Effective, clear, and concise communication skills in oral and written communication.
- Experience driving projects from start to finish.
- Capability of working on cross-functional projects.
- Results-driven and self-motivated with the ability to multitask.
- Customer service oriented and ability to partner with individuals at all levels.
- Familiar with the use of Salesforce
- Comfortable and flexible working in a fast-paced environment.
- Experience in developing sales operations and sales process enhancement projects
- Proficiency in Salesforce with Salesforce Admin Certification
- Perform well under pressure
