Search by job, company or skills

Byte Dance

Senior Product Manager - International Merchant Customer Service Products

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Responsibilities

1. Responsible for product planning, goal setting and strategy analysis for the customer service experience of ByteDance's international e-commerce business. 2. Able to gain insight into the pain points of users, businesses and agents based on the voice of merchants and data mining, and collaborate with the team to solve problems, get results and improve user experience. 3. Establish a coordination mechanism to ensure efficient operation of upstream and downstream organizations and internal operations.

Qualifications

1. More than 3 years of experience in Internet products, with experience in customer service products, internationalization, and e-commerce business products preferred 2. Good analytical insights into the experience of merchants and experts, and a certain understanding and sensitivity to data indicators 3. Excellent communication and coordination skills, strong sense of responsibility and motivation, and certain project management experience 4. Strong sense of purpose, strong ability to disassemble, strong ability to withstand pressure, and self-motivated.

More Info

Date Posted: 16/10/2024

Job ID: 96428073

Report Job

About Company

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

Hi , want to stand out? Get your resume crafted by experts.

Last Updated: 24-11-2024 07:14:57 PM
Home Jobs in Beijing Senior Product Manager - International Merchant Customer Service Products