Social Media Manager/Senior Executive

About Iris

We're Iris. We're The Participation Agency. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. Whatever your role, we're inviting you to participate in progress - moving yourself and the world forward with every decision you make.

Our office

Our bustling office in the business district of Singapore proudly embodies the best of Iris within the APAC region. Home to an eclectic team of 40 with deep specialisms, we are proud to be the creative agency of record for Trust, Samsung, Alcon and other leading brands in the region.

What are we looking for

We're looking for a Social Media Manager/Senior Executive to join our Iris Inc team with a creator mindset and connected community that is social first, native and tapped into the cultural conversation. As part of the content creation team, you will play a vital role in social strategy and planning, and content creation and creativity. This roles provides many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling strategy career.

Our ideal candidate needs to understand Social through two key lenses.

INSIGHTS + OPTIMISATION

They should enjoy spotting emerging trends, unpacking the reasons behind why they are popular movements, and packaging these as insights and creative opportunities. They are also comfortable building holistic strategies, finding new conversations and storytelling techniques for our clients.

We want them to help other Iris teams understand which of our competitors are doing great work in the social space, as well what techniques, tactics, and formats are most effective in driving key client objectives.

IMPLEMENTATION

They should live and breathe social and know how to take an idea and explode it in surprising and creative ways across the different social media channels and formats.

The right candidate will be someone who loves details and is thorough in their work. For them, they take pride in delivering high quality work that is carefully executed.

This includes the nitty gritty business of managing social communities, scheduling, publishing, and boosting content, and other such tasks that drive social performance and team efficiency.

Your responsibilities as a Social Media Manager/Senior Executive will be to:

• Content Creative: Support in conceiving, creating or inspiring the production of thumb-stopping content that gets audiences leaning in to understand more about our brands and their products
• Evaluation and Reporting: Ensuring success for all things social by analysing and optimising the performance of our content on social channels
• Content Strategy and Planning: Be part of Iris Singapore's expanding social team, supporting other social specialists in development of impactful engaging content that delivers against a client's business and marketing objectives
• Client Management: Be the point of contact and heart of the team ensuring success of the account from briefing to production to implementation
• Community Management: Daily community engagement and monitoring, looking at the best ways to create personal relationships by starting conversations with the core customer
• Paid Social Management: Ensuring media optimisation by creating media plans and executing paid social ads to achieve clients business objectives and increase visibility of our social activities
• Content Creator/Influencer Management: Be the point of contact ensuring success of content creators or influencers engagement from strategy to briefing and liaison.

Who are you

• 3-6 years of social media management and content creation
• Passion for strategic and creative thinking through social channels
• Understanding people's social media consumption behaviour, and the human insights that underpin it
• Experience or certification in working with social media tools, including but not limited to Facebook Ads Manager, Facebook analytics, LinkedIn, Sprinklr, Brandwatch and Sprout Social
• A keen eye for detail and the ability to be meticulous in delivering accurate work
• Strong skills in data analytics
• Previous experience working on government bodies and both brand and agency sides would be an advantage

Who are we

The Iris Character

We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.

What's in it for you

• Core hours (10am-4pm)
• Hybrid working arrangement
• Inpatient insurance
• Outpatient health benefits

Holiday

• 20 days per annum
• Agency closure from Christmas Eve to New Year's Day
• Plus your birthday day off
• Plus an extra day each year after 3 years of service, capped at 3 additional days
• No-smoke privilege

Diversity, Equity & Inclusion

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits but enhances our creativity, our company and society at large.

For the Free is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. For the Free has three main pillars of activity:

Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents lived experiences - including gender, race, class, disability, neuro-diversity and sexual orientation.

Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.

Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community.