Enable new Software features, including customer request, competitive analysis, industrial standard study, and critical feature planning for each generation platforms.
Product lifecycle management from kick-off to release.
Manage schedule and issues, provide project status updates to stakeholders, and escalate problems as necessary
Coordinate effectively with cross-functional teams, and customers.
Manage both feature request and issue support request from customers.Develop training material for customer and internal trainings as required.
Suggest and plan improvements to product, solution and process.