Job Title: Storage Admin
Location: Hybrid in Tapei City
Skills Required ;
- Experience: 8 years Storage administration with knowledge on Windows, UNIX at least 6 with cloud services
- Education: BS/BA in technical discipline or equivalent experience (4 years in position + below)
- Certification: Any certification on Storage administration (NetApp, Isilon or Pure storage)
- Technologies of expertise: Windows Server Administration, Cloud Concepts, Azure IAAS Administration (network, storage, virtual machines), Azure SAAS Administration, PowerShell and Storage Administration, Pure and Isilon preferred.
- Required Software and Services Knowledge: Azure service fundamentals, Azure NetApp Files, DNS, LDAP, NIS, Print Queues, SSH, X and associated remote access tools, NFS, CIFS, Common UNIX tools and Common Windows tools
- Required OS Systems Administration: General UNIX and windows system knowledge for storage administration, Storage OS underpinning Isilon, Pure, and Qumulo storage clusters
- Common Office Tools: Excel, Word, PowerPoint, Visio, Outlook, Teams, PowerBI, Microsoft SQL and Microsoft Cloud Database technologies
- Required Programming Skills: Python or Powershell, Shell Languages including Bourne, C-Shell and derivatives and SQL
Roles & Responsibilities:
- Responsibilities associated with Storage administration for Azure, Pure and Isilon and management for hardware engineering which can be managed from a remote site. End user contact and communication is a key element in the successful delivery of IT support; therefore, prompt, and professional service will be mandatory. You will handle basic end user personally identifying information: name, username, IP address and should perform support, consulting, implementation, and related services as more fully described below.
- Specific Administration responsibilities associated with hardware engineering IT Support include:
- Responding to, addressing, and resolving first-tier end user IT service requests
- Tracking the creation and closure of end user service requests through service request tracking system
- Administer and maintain storage clusters
- Storage OS underpinning Isilon, Pure, and Qumulo storage clusters
- Actively manage Network Appliance and storage infrastructure, including CIFS and quotas
- Implementing system security and controls processes
- Monitoring and administering all storage services, monitoring and alerting
- Hands on experience on configuration management, Infrastructure as a Code, Git and CI/CD will be added advantage.
- Performing scheduled storage server maintenance
- Deploying new versions of storage software and operating systems
- Managing security updates
- Developing and maintaining procedural documentation
- Interacting with the corporate IT System Administrators
- Maintaining version control over for all installed storage software
- Specific Systems Engineering responsibilities associated with hardware engineering IT Support include:
- Evaluating and Enhancing storage administration procedures including leveraging any possible automation opportunities
- Researching and presenting viable options for implementing new technologies
- Developing and maintaining storage administrative documentation for systems, both physical and procedural peculiar to this engagement
- Interacting with the corporate IT System Administrators
- Creating tools to automate common storage administration tasks through Python, Perl or Shell Scripting.
Other critical requirements
- Structured approach to project management, problem solving skills, and be a team player.
- Proficient in written and spoken English (CEFR C1 or equivalent)
- Service level tracking and reporting
- Azure DevOps project updates, Project tracking and reporting
- A quick learner and automation skills are critical.
