This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
- Assists in project planning/ initiation phase and support users during implementation.
- Managed Local vendor in BAU troubleshooting and project period.
- Co-working with global team for project execution and align with policy/standard.
- Assist PSS to resolve BAU incidents.
Responsibilities
Strategy
- Be responsible for the management of system development for local applications, production support service and provide service delivery activities to meet local business needs within Country.
Business
- Wealth management business
Processes
- Should have basic understanding to analyze, design, development, testing and deploy process.
- Understand the incoming and outgoing data flow among interfaces, both online and batch.
- To handle queries and maintain effective working relationships with all departments, country and internal stakeholders including technology teams.
- Ensure effective follow ups and escalations, in resolving outstanding exceptions, process and system issues.
People & Talent
- To function as a Specialist in Banking applications.
- Possess ability to understand the work plans and organizes their own work effectively.
- Able to identify sudden changes at a transactional level.
Risk Management
- Identify and share industry best practices and work with the businesses for their feasibility and implementation
- Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an acceptable timeframe and/or escalated through process owners or risk committee
Governance
- Responsible for the statement delivery governance.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank's Conduct Principles
Key Stakeholders
- Wealth Management; Technology
Qualification
- Education Information related fields Bachelor's Degree
- Languages Medium English communication capability
Role Specific Technical Competencies
- System development experience
- Development Skill - must have SQL programming, others- NET or JAVA
- Good communication & interpersonal skill
- English capacity
- Work experience
- Database management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
