Responsibilities
1. Responsible for the formulation and achievement of indicators for the direction of life service talent experience, and continuously improve the experience of key creators on the platform by using efficient and friendly tool products, scientific strategy products, etc. 2. Discover, track, and analyze experience problems through data analysis, research, etc., locate experience pain points, coordinate product/operation means to promote problem solving, and improve the overall indicators of handling experience 3. Be able to think about experience work from the creator's perspective, deeply understand the experience of the whole process, extract the key needs and pain points of the experience, and continuously design product optimization and iteration solutions, locate high-frequency and pain point problem scenarios, design targeted solutions and solutions, and promote implementation to obtain verification and results of author experience improvement 4. Be responsible for the acceptance, evaluation and implementation of service projects/new businesses, coordinate the various teams of the experience service center according to the project, ensure the smooth execution of the project, and prevent unknown risks.
Qualifications
1. Bachelor degree or above, with work experience in user experience/operation/product, etc. is preferred 2. Clear logic, willing to analyze the essence of events, good at systematic problem solving, strong affinity, excellent communication and collaboration skills, good at driving cross-departmental cooperation 3. Have excellent data analysis skills, good at reasonable attribution through fluctuating data 4. Be able to independently manage experience projects and design solutions, have innovative thinking, and achieve breakthroughs in user experience.
