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Position Description
We are seeking high-caliber IT talents to join us providing quality Support Services to the TV Broadcasting industry. The successful candidate will coordinate with Infrastructure team to solve user issues over call, email & alert.
Job Responsibilities
. Provide daily remote and onsite support services and solutions on hardware, software and networking related issues to end users
. Support in the set-up of video conferences and remote conference tools
. Keep track of IT inventory and maintain proper documentation
. Maintain a stable desktop infrastructure and deliver consistency IT services
. Other ad-hoc assignments as required
Requirements
. Diploma or above in I.T. or related disciplines
. Minimum 1 year of IT support-related experience
. Hand-on experience in trouble-shooting PC, LAN, and Internet problems
. Knowledge in Microsoft Office application, Adobe, Zoom and other widely used office software
. Initiative, responsible and strong communication and problem solving skills
. Well organized, self-disciplined, independent but with a good team spirit
Diploma
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Date Posted: 10/10/2024
Job ID: 95755749
PCCW Limited is a Hong Kong-based information and communications technology company. The company is the majority owner of telecommunications company HKT Limited, and also holds a majority interest in Pacific Century Premium Developments Limited.