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Pacific Century CyberWorks Limited

Technical Support Officer

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Job Description

Position Description

We are seeking high-caliber IT talents to join us providing quality Support Services to the TV Broadcasting industry. The successful candidate will coordinate with Infrastructure team to solve user issues over call, email & alert.

Job Responsibilities

. Provide daily remote and onsite support services and solutions on hardware, software and networking related issues to end users

. Support in the set-up of video conferences and remote conference tools

. Keep track of IT inventory and maintain proper documentation

. Maintain a stable desktop infrastructure and deliver consistency IT services

. Other ad-hoc assignments as required

Requirements

. Diploma or above in I.T. or related disciplines

. Minimum 1 year of IT support-related experience

. Hand-on experience in trouble-shooting PC, LAN, and Internet problems

. Knowledge in Microsoft Office application, Adobe, Zoom and other widely used office software

. Initiative, responsible and strong communication and problem solving skills

. Well organized, self-disciplined, independent but with a good team spirit

Diploma

More Info

Industry:Telecom/ISP

Function:IT

Job Type:Permanent Job

Skills Required

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Date Posted: 10/10/2024

Job ID: 95755749

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About Company

PCCW Limited is a Hong Kong-based information and communications technology company. The company is the majority owner of telecommunications company HKT Limited, and also holds a majority interest in Pacific Century Premium Developments Limited.

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Last Updated: 24-11-2024 06:25:04 AM
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