Job Title: Windows Admin
Location: Hybrid in Tapei City
Experience:
- Strong Experience in Windows server, Client administration
- Education: BS/BA in technical discipline or equivalent experience (4 years in position + below)
Certification:
- CompTIA A+ or equivalent Required
- Microsoft 365 Certified: Modern Desktop Administrator Associate Preferred
- Microsoft Certified Windows Server Hybrid Administrator Associate Preferred
Technologies of expertise:
- Windows Server Administration, Windows Client Administration, PC Troubleshooting, DNS, DHCP, Active Directory/LDAP, Group Policy Management, Common Windows
- Tools, Common Office Tools, PowerBI, PowerShell Automation, Log management tooling (such as GrayLog), Windows Client Administration, PC Troubleshooting, Group
- Required Software and Services Knowledge:
- Apache, DNS, LDAP, NIS, Print Queues, SSH, Active Directory, X and associated remote access tools, NFS, CIFS and Common Windows tools
- Required OS Systems Administration: Windows Server, Windows Client and basic knowledge on Linux (RedHat and Ubuntu)
- Common Office Tools: Excel, Word, PowerPoint, Visio, Outlook, Teams, PowerBI, Microsoft SQL and Microsoft Cloud Database technologies
- Required Programming Skills: Perl or Python or Powershell, Shell Languages including Bourne, C-Shell and derivatives and SQL
Roles & Responsibilities:
- Responsibilities associated with Windows Systems server, client administration and management for hardware engineering which can be managed from a remote site. End
- user contact and communication is a key element in the successful delivery of IT support; therefore, prompt, and professional service will be mandatory. You will handle basic end user personally identifying information: name, username, IP address and should perform support, consulting, implementation, and related services as more fully described below.
- Specific Administration responsibilities associated with Microsoft hardware engineering IT Support include:
- Responding to, addressing, and resolving first-tier end user IT service requests
- Tracking the creation and closure of end user service requests through Microsoft service request tracking system
- Managing end user accounts
- Actively manage Network Appliance and storage infrastructure, including CIFS and quotas
- Implementing system security and controls processes
- Monitoring and administering all Windows services, including but not limited to:
- Domain Name Services (DNS)
- E-mail
- Network Infrastructure Service (NIS)
- Light Directory Application Protocol (LDAP)
- Altair Accelerator Queue
- Hands-on experience of configuration management, Infrastructure as a Code, Git and CI/CD will be an added advantage.
- Performing scheduled software server maintenance
- Deploying new versions of software and operating systems
- Managing security updates
- Developing and maintaining procedural documentation
- Interacting with the corporate IT System Administrators
- Maintaining version control over for all installed software
- Maintain Azure-based computer environments.
- Specific Systems Engineering responsibilities associated with hardware engineering IT Support include:
- Evaluating and Enhancing system administration procedures including leveraging any possible automation opportunities
- Researching and presenting viable options for implementing new technologies
- Developing and maintaining Windows system administrative documentation for systems, both physical and procedural peculiar to this engagement
- Interacting with the corporate IT System Administrators
- Creating tools to automate common system administration tasks through Python, Perl or Shell Scripting.
Other critical requirements:
- Service level tracking and reporting
- Azure DevOps project updates, Project tracking and reporting
- Sound verbal and written English communication, problem solving and be a team player.
- Be flexible in shifts and required to work weekend shifts on a rotational basis.
- A quick learner and automation skills are critical.
